By pinpointing expertise, connecting teams and decompartmentalising knowledge, Elqano’s collective intelligence solution is the perfect fit for challenges facing consulting companies. And that includes the collaboration between the start-up and ROI Management Consulting, which began in 2020.
Advise: a doing word. “To tell someone what they should do, to recommend something or someone”. Just look up the term in a dictionary and you’ll realise just how important the notion of knowledge is within the consulting business. Unsurprisingly, Monika Eglseer, Knowledge Manager at ROI Management Consulting, agrees. For the last two years, the Munich-based company specialising in operational consulting – with five offices in Europe – has been using Elqano’s collective intelligence solution to streamline how it shares information internally. “Knowledge is a key issue for a company like ours. We must be able to share the work and research we have already done, and apply them to a new project. That’s where the tools we had been using in the past came up short. So we were on the lookout for more innovative solutions.”After a few months spent learning and configuring the tool, the Elqano solution was offered to internal consultants in the summer of 2020. Based on a question and answer system, it soon proved to be highly efficient for the teams.
“Elqano has helped to quickly unearth a lot of knowledge. We were even surprised to see that by analysing our document database, the solution perfectly understood our consultants’ requests.”
Monika Eglseer, Knowledge Manager at ROI Management Consulting.
In a nutshell: the idea of a consultant spending their time duplicating work that had already been done by a colleague is now a thing of the past.