Each new QA makes the database more powerful over-time, resulting in
a know-how platform that grows organically to foster a self-learning organization
What is the last version of the process flowchart?
Who is responsible for raising POs for the brand?
Where can I find the e-commerce strategic guidelines?
Gather Collective Intelligence
Anyone has examples of sales channel strategies before starting a new project?
Any insights on consumer reaction to the new competitive product?
How did you convince your customers to start a joint supply chain program?
"We worked with Elqano for 18 months and its smart interface provided great results in term of automatic tagging and employee engagement from day 1. Elqano team had supported us at every stage of the project, thus delivering a very strong reactiveness, accountability and adaptability."
Head of Knowledge Management
Personalized Feed of New Relevant Information for each User
Automatic Tagging of all Existing Documents and Ultra-Fast Faceted Search
Communicate with Experts on Key Insights and Valuable Information
Effortless and Automated Administration for 360º Holistic Employee Experience
Superior Synchronization Technology powered by Machine Learning
Elqano synchronizes with all the existing Knowledge Management systems already in place in the company. Through its Knowledge Engine, it connects all the different sources of information that were working in isolation into a holistic and intuitive interface that identifies only the most important knowledge and pushes it to each employee based on his / her needs. This functionality enhances the migration process and maximizes security and privacy.
Intelligent Tagging and Text Analytics
Traditional hierarchical management structures allow vertical knowledge transfer though chain-of-command but inhibit horizontal, cross-functional knowledge transfers. Elqano´s Artificial Intelligence Technology transforms the existing pyramidal organization of both documents and employees into a Knowledge groups based on multiple tags, thereby encouraging the transfer of knowledge across organizational boundaries.
Existing Systems & User Engagement
Why not using an internal wikipedia or repertory for employees to upload their interesting files?
Most employees are reluctant to share their files and knowledge because it takes and because they don´t see who will use it. This is why knowledge sharing systems are not up-to-date and only used by 14% of employee on average (according to PwC). On the other hand, when the request for sharing is coming from a particular employee, it becomes very hard to refuse to share.
Why not using a classic Q&A tool?
In classic Q&A, questions are not directed to specific people with answers but to large communities of people, making it easier to avoid answering. If the request is to a specific coworker who has the expertise and knowledgeme, it becomes almost impossible not to answer.
Technology & Implementation
How does Elqano know who is working on what and when?
Elqano uses custom enriched taxonomies, natural language processing and machine learning algorithms to automatically tag documents and correlate employees on a daily basis. With previous customers, Elqano was able to prove that its algorithm was correct 88% of the time.
What about data safety and connectivity?
Our team proposes two installation options: on the cloud hosted by AWS with SSO or directly installed on our client servers with containerization, both options are completely secured and safe. We can synchronize with SharePoint via REST API, with Shared Drive via a customer connector or with any kind of system upon request (G drive, Box, Salesforce …)
How long does it take to set up and implement the system?