Identify who has the knowledge, in real time

elqano’s Expert Finder automatically maps employee knowledge from documents available in your company’s cloud (sharepoint, Microsoft Teams or other sources).

Thanks to an artificial intelligence algorithm that analyzes your employees’ document production and their interactions in elqano, the Expert Finder identifies colleagues who can help you, and puts you in touch with them.

Discover our other feature Consult a use case

If you don't know who to contact with a question, ask Elqano.

Louis Vuitton

If you don't know who to contact with a question, ask Elqano.

Louis Vuitton

Ask your question

Looking to get in touch with colleagues who can help you?

Open Microsoft Teams and ask elqano your question.

Book a demo

Receive the names of colleagues to contact

elqano identifies colleagues who can help you based on the documents they have worked on and their questions and answers in elqano.

This list is updated daily to ensure the best possible results!

Book a demo

By integrating with Microsoft Teams, directly into the employee’s work environment, elqano encourages onboarding and adoption of the solution.

75%

of employees prefer to ask a question to their network of colleagues rather than use a search engine (*Studies conducted with some twenty prospects/customers)

43%

of leaders say relationship-building is the greatest challenge in remote and hybrid work.(Microsoft Work Trend Index 2022, “Great Expectations: Making Hybrid Work Work” (March 16, 2022).

Bastien Detraz
Industrial Data Management Manager
Louis Vuitton
The main advantage of the solution is that it connects people who don't know each other, and who bring value to each other. It contributes to the development of each individual's network.

Learn more

FAQ

What is knowledge management?

Knowledge management can be defined as the process of identifying, capturing, storing, disseminating and using employee knowledge within a company. More precisely, the aim of knowledge management is to optimize the use of employees' knowledge to improve overall company performance.

Knowledge management is a powerful tool that also helps create a corporate culture conducive to employee training, communication and collaboration. Knowledge management goes hand in hand with employee knowledge management.

Knowledge management, the answer to certain challenges?

The implementation of knowledge management responds to a number of challenges facing companies.

The loss of knowledge, particularly when employees leave the company or retire. They take their acquired knowledge with them. Knowledge management helps combat this phenomenon by storing data and making it available to current and future employees.

Fragmentation of knowledge: data can easily be dispersed throughout the company via different departments, IT or non-IT systems, or the many different content formats. Knowledge management enables internal information to be optimally organized.
The need to make informed decisions: knowledge management gives employees access to relevant information, enabling them to make informed decisions.

Competition: companies need to be able to respond to the changing needs of their customers. Knowledge management ensures direct access to the data needed to improve the products and services sold.

How do you apply knowledge management?

There are several steps to implementing knowledge management in a company.

Knowledge needs assessment: it's important to understand your company's knowledge needs, so that you can implement the right management strategies.

Identifying and capturing the information available in your company: it's important to identify existing sources of information and make them accessible to all.

Storing and organizing knowledge: the aim is to store your employees' knowledge in an organized way, using content management tools to facilitate access and retrieval.

Sharing and using knowledge: it is essential to promote collaboration and communication within your company, so that existing knowledge can be shared and used.

Establishing a corporate culture conducive to training and learning.

What is the link between management and knowledge management?

Knowledge management is a strategy that forms part of a company's overall management framework. It is an approach that aims to optimize the management, dissemination and use of knowledge within the company. The aim is to maximize added value for the company by making effective use of internal knowledge.

Knowledge management involves putting in place methodologies, processes and tools to ensure that knowledge is collected, stored, disseminated and made available within the company. It also requires the active participation of employees and a corporate culture that encourages collaboration and knowledge sharing.

In short, knowledge management is a key element in optimizing corporate performance, by ensuring that internal knowledge is used effectively and consistently to achieve the company's objectives.